Terms of service
Terms of Service
Last updated: September 16, 2026
Welcome to SnugglPouch. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.
Please read these Terms carefully before using our website or placing an order.
1. General Conditions
By using our website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use our website.
You agree to use our website only for lawful purposes and in accordance with these Terms.
We reserve the right to refuse service to anyone for any lawful reason at any time.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information on our website are accurate and up to date.
However, we do not guarantee that product descriptions, images, colors, pricing, or other information will always be completely accurate, current, or error-free.
Product colors and appearance may vary depending on your device or screen settings.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.
3. Pricing and Payments
All prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing errors, inaccuracies, or omissions, including after an order has been submitted.
You agree to provide accurate and complete billing, shipping, and payment information when placing an order.
We reserve the right to refuse or cancel an order if we reasonably believe that the order contains inaccurate information, is fraudulent, or violates these Terms.
4. Orders
Placing an order on our website constitutes an offer to purchase the selected products.
We reserve the right to accept or decline any order at our discretion.
If we cancel an order after payment has been received, we will issue a refund for the amount paid for the canceled order.
You are responsible for reviewing your order information before completing your purchase and providing an accurate shipping address.
5. Shipping and Delivery
We will make reasonable efforts to process and ship orders within the timeframe stated on our website.
Delivery times may vary depending on the destination, shipping provider, order volume, customs processing, weather, and other circumstances outside our control.
SnugglPouch is not responsible for delays caused by shipping carriers, customs, incorrect addresses provided by the customer, or circumstances beyond our reasonable control.
If your order appears to be lost, damaged, or significantly delayed, please contact us at snugglpouch@gmail.com and we will do our best to assist you.
6. Refunds
Our refunds are governed by our Refund Policy, which forms part of these Terms.
We offer refunds on eligible orders requested within 30 days of purchase. Approved refunds are issued to the original payment method.
For complete information regarding refund eligibility and procedures, please review our Refund Policy.
7. Accuracy of Information
We are not responsible if information available on our website is not accurate, complete, or current.
The content provided on our website is intended for general information and should not be relied upon as the sole basis for making decisions.
We reserve the right to correct errors and update information at any time without prior notice.
8. User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password.
You agree to provide accurate information and to notify us if you believe your account has been accessed without authorization.
We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent or unlawful activity.
9. Prohibited Uses
You may not use our website or its content:
-
For any unlawful purpose
-
To violate any applicable laws or regulations
-
To infringe upon the rights of others
-
To submit false, misleading, or fraudulent information
-
To interfere with the security or operation of our website
-
To attempt to gain unauthorized access to our systems
-
To distribute malicious software or harmful code
-
To collect or track personal information of others without authorization
-
To engage in activities that could damage, disable, overburden, or impair our website
10. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, product descriptions, designs, videos, and other materials, is owned by or licensed to SnugglPouch and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, publish, sell, or otherwise use our content without our prior written permission, except as permitted by applicable law.
11. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, services, or applications.
We are not responsible for the content, policies, availability, or practices of third-party services.
Your use of third-party services may be subject to their own terms and policies.
12. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.
We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
We make no warranties, express or implied, regarding the operation of our website or the accuracy or completeness of its content, except where such warranties cannot legally be excluded.
13. Limitation of Liability
To the fullest extent permitted by applicable law, SnugglPouch and its owners, employees, affiliates, service providers, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless SnugglPouch and its owners, employees, affiliates, service providers, and partners from claims, damages, liabilities, losses, and expenses arising from your violation of these Terms or your misuse of our website or services.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Any changes will become effective when the revised Terms are posted on our website. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.
16. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.
17. Governing Law
These Terms and your use of our website will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which SnugglPouch operates, without regard to conflict-of-law principles.
18. Contact Us
If you have any questions about these Terms of Service, please contact us:
SnugglPouch
Email: snugglpouch@gmail.com