Shipping policy
Shipping Policy
Last updated: September 16, 2026
At SnugglPouch, we work to get your order processed and delivered as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that orders may take additional time to process during periods of high order volume, holidays, or other circumstances outside of our control.
Shipping Times
Estimated delivery times vary depending on your location and the shipping method available at checkout.
For most orders, estimated delivery is approximately 5–12 business days after processing.
Please keep in mind that these are estimates and not guaranteed delivery dates. Delays may occur due to shipping carriers, weather, customs, holidays, or other circumstances outside of our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer promotions that include free shipping on eligible orders.
Tracking
Once your order has shipped, you will receive tracking information by email when tracking is available.
Please allow some time for tracking information to update after your order has been shipped.
Incorrect Shipping Information
Please make sure your shipping information is accurate before completing your purchase.
If you provide an incorrect or incomplete shipping address, contact us as soon as possible at snugglpouch@gmail.com.
We cannot guarantee that we will be able to change the shipping address after an order has been processed or shipped.
Lost, Stolen, or Delayed Packages
If your tracking information shows that your package was delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.
If your package appears to be lost or significantly delayed, contact us at snugglpouch@gmail.com with your order number and tracking information. We will do our best to assist you.
SnugglPouch is not responsible for packages that are confirmed as delivered to the shipping address provided at checkout.
International Orders
International orders may be subject to customs processing, import duties, taxes, or other fees imposed by the destination country.
Any applicable customs duties, taxes, or fees are the responsibility of the customer unless otherwise stated at checkout.
International delivery times may vary depending on the destination and customs processing.
Contact Us
If you have any questions about your order or our shipping policy, please contact us:
SnugglPouch
Email: snugglpouch@gmail.com